How ObjectBaseX Works
Example: Insurance agency staff and a company claims adjuster can share policy information... |
ObjectBaseX presents a major step forward in sharing document-based information throughout your organization--and with your business partners. Instead of photocopying a set of documents and going through the hassle and expense of an overnight airfreight shipment--or standing by the fax machine waiting for all the pages to transmit--ObjectBaseX permits you to easily retrieve and share key documents. For example, consider a typical insurance claim. The customer calls the agent, who in turn brings a claims adjuster into the conversation. The adjuster and the agent can both view policy information and other key documents--even though they may be different parts of the country. How it works: A typical insurance claim: Eight months later the customer has a loss, and contacts the agency office. Roger puts the customer in touch with a claims adjuster; he visits the customer and takes digital pictures of the damage. Roger creates a folder for the claim, and adds it to the policy folder that already exists in ObjectBaseX. Roger adds the snapshots of the damage to the folder. The claims adjuster adds notes about the loss, and subsequent documents regarding estimates for repair, final bills, and payment issued. The entire case file is available to the agent, the underwriter, and the adjuster--no matter where they are. All of the documents--the application, reports, notes, and photographs--can be viewed in a web browser. All of the documents are secured in multiply-redundant server environments, and a wide range of security measures ensure that only authorized users can view the data. Document management for your company's future |